Friday, February 12, 2010

Contact Information for Penelec (First Energy Corp.)

Customer Assistance Program (CAP) 1-800-545-7741. CAP helps residential customers maintain electric service and eliminate their past-due balance. CAP offers a reduced bill that is based on a percentage of income and debt forgiveness.

WARM Program 1-800-207-9276 WARM is a free weatherization and energy education program for Penelec's residential customers in Pennsylvania. The objective of the program is to help customers save energy and money by reducing their energy consumption. This is done by installing energy conservation measures in the home and by educating family members on their use of energy.